Application Support Analyst Job in Indium Software
Application Support Analyst
Indium Software
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
- Permanent
Job Summary
- Aspect Requirement Working day The requirement is for the Production Support Consultants to work across shifts required to facilitate 24hrs coverage during weekdays, coupled with oncall availability at weekendsExperience level
- Relevant years of Level 2 production support. Skills (Essential)
- Ability to triage, manage and resolve technical issues.
- Working knowledge of cross cutting technologies (Java, microservices, Tanzu / Kubernetes, Kafka, DataStage, MarkLogic, Oracle, SQL).
- Good exposure of technical working practices (DevOps CI/CD pipelines, knowledge of distributed tracing, Kibana & Dynatrace dashboarding, Power BI).
- Experience in utilizing and performing minor developments to existing support scripts.
- Good knowledge of Service-Now version Vancouver or later
- Strong verbal communication skills. Detail Oriented.
- Self-organizing and able to act under own initiative.
- Collaborate and participate in and be the voice of support in program increment planning and prioritisation sessions when needed Skills (Desirable)
- Experience of supporting Fund Services business applications
- Experience of working as part of an agile scrum team.
- Exposure to script writing and basic development activity.
Experience Required :
3 to 5 Years
Vacancy :
2 - 4 Hires
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