Technical Analyst 1-support Job in Oracle
Technical Analyst 1-support
Oracle
2 weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Job Summary
Qualification : An academic qualification in computer engineering, computer science, information systems, software engineering, or a related field.
Job Description
As a Technical Solution Analyst, you will be responsible for:
- Investigating Issues: Conduct in-depth investigations of front-end application issues, gathering information, and applying appropriate fix tools.
- Troubleshooting: Utilize backend techniques like log analysis, database queries, and server cycling to identify and resolve problems.
- Client Interaction: Effectively communicate with clients and internal teams to understand issues, provide updates, and document resolutions.
- Knowledge Management: Create and maintain comprehensive documentation, including knowledge articles and incident reports.
- Prioritization: Prioritize tasks based on severity and business impact.
- Collaboration: Work closely with cross-functional teams to ensure timely resolution of issues.
Required Skills and Qualifications:
- Technical Skills:
- Strong SQL skills
- Experience with front-end application troubleshooting
- Understanding of backend systems and databases
- Soft Skills:
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexibility to work in a 24/7 support environment
Additional Requirements:
- Bachelor's degree in Computer Science, Information Systems, or a related field
- 4+ years of relevant work experience
- Readiness to work in a shift-based role (5:30 PM to 2:30 AM IST)
- Willingness to provide on-call support as needed
Qualification : An academic qualification in computer engineering, computer science, information systems, software engineering, or a related field.
Experience Required :
0 to 2 Years
Vacancy :
2 - 4 Hires
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