Client Relationship Manager Job in Zartek
Client Relationship Manager
Zartek
4+ weeks ago
- Cochin, Ernakulam, Kerala
- Not Disclosed
- Full-time
- Permanent
Job Summary
Job description
Experience in Software IT is a must
Study projects in depth to understand customer feedback and suggest features for future phases
Observe and analyse customer behaviour for life products
Build relationships with key employees among clients
Create plans to address clients business needs
Advise clients on creating profitable processes
Schedule regular meetings with customers to ensure they are satisfied
Act as point of contact for complaints and escalate issues as appropriate
Provide client support and handle client communications effectively
Ensure that client requests are handled timely and accurately.
Develop new strategies to improve client satisfaction.
Experience Required :
Minimum 2 Years
Vacancy :
2 - 4 Hires
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