Senior Customer Service Executive Job in Platinumone Business Services Private Limited
Senior Customer Service Executive
Platinumone Business Services Private Limited
4+ weeks ago
- Mumbai, Maharashtra
- Not Disclosed
- Full-time
- Permanent
Job Summary
Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team.
Job Description: Telecalling Marketing Leads to generate Appointments.
Eligibility: HSC / Graduate. Good English communication. Should have 2+ years BPO Sales experience.
Location: Thane.
Compensation: Best in the Industry.
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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