Echnical Support Executive Job in Niveshan Technologies India Pvt Ltd
Echnical Support Executive
Niveshan Technologies India Pvt Ltd
4+ weeks ago
- Gurgaon, Haryana
- Not Disclosed
- Full-time
- Permanent
Job Summary
- Provides information by answering questions and requests.
- Anticipating issues that may occur due to system complexity and informing team lead/Manager accordingly.
- Contributes to team effort by accomplishing related results as needed.
- Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and System performance.
- Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
- Improves client references by writing and maintaining documentation.
- Participates in the development of client training programs by identifying learning issues and recommending instructional language.
- Monitors and maintains compliance with service agreements.
- Improves system performance by identifying problems and recommending changes.
- Updates job knowledge by participating in educational opportunities and maintaining personal networks.
- Accomplishes information systems and organization mission by completing related results as needed
- Exhibits polite and professional communication via phone, e-mail, and mail.
- Supports team by performing tasks related to organization and strong communication.
Experience Required :
0 to 2 Years
Vacancy :
2 - 4 Hires
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