Technical Support Executive Job in Teleperformance

Technical Support Executive

Teleperformance 4+ weeks ago

Apply Now

Save Job

Job Summary

Transmit Teleperformance and our client values in every interaction
Handle and carefully respond to all customer inquiries before, during and after their buying cycle by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner
Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
Work with confidential customer information and treat it sensitively
Use software to source and input customer data accurately as related to the inquiry
Completes all training and development activities in timely manner.
Understanding of escalation handling procedure.