Associate Program Manager Job in Leap Finance Inc

Associate Program Manager

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Job Summary

We have ambitious plans for 2021

  • Expanding the product portfolio - Credit Card, International Money transfer
  • Integrating and deepening the existing product -
    a. IELTS, GRE, and TOEFL Preparation
    b. Fully Virtual Counselling and Application Product
    c.Integrating financing and scholarship in one single journey for the students
  • Building a community for the study abroad segment of students


Responsibilities:

  • Owing TOFU after the lead collection to drive the number of counseling meetings
  • Optimizing and scaling the counseling meetings done week-on-week to achieve the desired targets
  • Proactively analyzing data from multiple sources and generating daily business insights
  • Designing the process and customer flow for enriching customer experience
  • Identify product opportunities that will bring efficiencies & scale the output of the team
  • Ownership of day-to-day operations to ensure all deliverables are met in time
  • Setting up the communication for the clients using multiple channels - Whatsapp, Emails, IVR
  • Defining the re-engagement funnel for the cold leads


The best candidates will check all OR many of these boxes:

  • 0-2 years of experience in problem-solving
  • Ability to define processes and manage operations
  • Experience in managing multiple stakeholders across engineering, operations, marketing
  • Ability to independently design, execute and measure experiments
  • Work experience in early-stage startups (0 ->1) or founding experience is a plus
  • Bachelors or equivalent degree from premier institutes is a plus

Why is this a great opportunity for the right candidate:

  • Right to win - The founding team knows the business & its secrets inside out
  • Backed by marquee global investors
  • Full ownership & autonomy
  • There is no glass ceiling for this role that limits your growth
Experience Required :

0 to 2 Years

Vacancy :

2 - 4 Hires

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