Customer Care Executive Job in Credaster

Customer Care Executive

Credaster 4+ weeks ago

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Job Summary

Proven experience as a Voice Process & Customer care executive
Proven track record of meeting and exceeding targets
Background in customer service; industry knowledge is a plus
Experience tracking relevant KPIs (e.g. customer satisfaction)
Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
A customer-oriented attitude
Excellent communication and negotiation skills
Problem-solving aptitude
Ability to work well with a team, BSc/BA in Business Administration, Marketing, or a related field.