Executive Customer Support Job in Rentickle

Executive Customer Support

Rentickle 4+ weeks ago

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Job Summary

Responding promptly to customer inquiries.
Maintaining a positive, empathetic and professional attitude toward customers at all
times.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.