Sr. Manager Human Resources Job in Am Infoweb - Business Process Management | Kpo Services

Responsible to manage functions and processes - Hire to Retire Responsible for developing, researching, and implementing human resource practices and policies that improve the employee work environment while also focusing on organizational priorities. Ensure that integrated human resource strategies and policies align with the organizational needs and goals. Manage and look after the employee relation metrics, diagnose the issues, and eradicate the root cause of these challenges. Provide HR consulting services to business units and line-of-businesses as it relates to human resources programs and policies, often encompassing all areas of human resources. Provide policy guidance and interpretation; recommend and implement changes as needed. Assist the business executives and leaders in support of optimizing the company s structure and framework. Analyze the employee s performance metrics, trends and use the results to update or renovate the existing HR strategies. Oversee the work of the HRBP team and ensures compliance with the goals and outcomes. Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations. Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with the legal department as needed/required. Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Consult with employees and management on employee relations issues providing guidance and assistance with policy interpretation, open and direct communication, conflict resolution, performance management, and conduct-related issues. Advises and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances. Partner with business executives, leaders, and their teams for the development of business strategies that boost productivity and growth. Work on research and development of practices and policies for people and human resources management and provide technical solutions that can help in achieving the employee initiatives and business goals. Closely work with internal HR teams to keep the work focus on HR responsibilities, employee performance management, Career mapping, succession planning, engagement, and rewards. Work as a counselor, mentor, and consultant for the business leaders Analyze performance metrics like statistics on employee retention and experience to come up with ideas for improvements and enhancements. Along with HRBP function, leads the HRSS team in managing the day-to-day activities to support the HR, and other interrelated functions. Build and maintain a strong functional HRSS team through effective recruiting, training, coaching, team building and succession planning. Understand HR tools and systems, improves existing HR operations processes and create efficiency by automating manual processes. Ensure data and operation standards as per compliance guidelines. Understand, analyses, interpret, explains, and applies policies rules, law & regulations accurately and effectively. Actively participate in designing and implementing standard operating processes to maximize shared services effectiveness and outcomes. Continuous focus on improving the HR process and HR service delivery module, promote self-services to employees and managers Responsible for the training/cross-training of HR Shared Services team on the employment life-cycle processes. Train other teams on shared services processes and programs. Implement / follow the HRSS governance model to ensure regular updates provided to business owners / stakeholders. Administer quality checks and audits to verify data accuracy Develop and maintain consistent ways of working and processes. Work on larger HR projects as required