BriefCase
BriefCase

Social Media Specialist Job in Xpedient Digital

Social Media Specialist

Xpedient Digital 4+ weeks ago
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Job Summary

The Social Media Specialist will implement clients social media marketing including increasing brand awareness; developing content, promotion, engagement and conversation strategies; seeking out and nurturing customer relationships; generating inbound traffic; and cultivating leads and sales.

  • Act as social media account executive for multiple clients, across social channels (Facebook, Twitter, Pinterest, LinkedIn, Google+)
  • Work cross-functionally with Content Marketing Team, SEO Team, and Bloggers to develop & implement content unique to each brand and their social media objectives
  • Engage with audience through social media marketing channels to achieve positive interactions and recommendations
  • Manage brand reputations and respond, as appropriate, to company comments.
  • Research questions and communicate with the brand communities
  • Positively handle customer services questions and complaints on social media channels
  • Develop and run creative social media contests
  • Analyze and create monthly reports on traffic, social media insights, and web referrals
  • Follow the latest social marketing developments such as algorithm changes and future trends

Requirements:

  • Excellent social marketing conversation skills with a strong history of active participation on behalf of a consumer brand
  • Ability to evaluate social campaign metrics with a particular focus on social KPIs
  • Ability to build strong relationships and collaborate effectively
  • Ability to work fast and communicate with hundreds of users on social media.
  • Experience using social management and analytics software
  • 2-4 years of successfully managing online communities; B2B experience a plus
  • Good language, writing and communication skills.
  • Basic Knowledge of HTML and a good command of MS Office.
Experience Required :

2 to 4 Years

Vacancy :

1 Hire

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