Collections Specialist Job in Tomia

Essential Duties & Responsibilitiesinclude the following. Other duties may be assigned.

• Analyzing open accounts receivables for collection efforts.
• Making outbound collection calls in a professional manner while keeping and improving customer relations.
• Addressing client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
• Collect customer payments in accordance with payment due dates.
• Identify issues attributing to account delinquency and discuss them with manager and if required, involve sales accounts manager
• Review and monitor assigned accounts and all applicable collection reports on regular basis to ensure timely collections
• Provide timely follow-up on payment arrangements, highlight the issues and challenges for weekly/by-weekly cash collections reports/calls
• Mail correspondence to customers to receive timely payments.
• Review accounts receivable aging for collection issues and works with Customers, Sales to resolve any issues.
• Work with the Netsuite ERP system to enhance accounts receivable reports
• Timely accounting of cash receipts by allocating it accurately to reflect the correct bill wise customer outstanding.
• Requesting and collating the certificate of residence, No permanent establishment certificate proactively by liaising with appropriate person internal/external to providing to some specific customers as per their country law.
• Assist with external audits.

Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• The candidate for this position should have a minimum of 2 years of corporate collections experience including interaction with a large customer base.

CA good to have

Tech savvy

Good analytic skills (FP&A)

High English speaking.

• Strong communication, problem solving, and analytical skills required
• Ability to work independently and to adapt to a fast-changing environment.
• Proficiency in Microsoft Office including Excel and Word.
• Experience in a telecommunications environment is preferred but not required.
• Must have attention to detail with an eye for accuracy.
• Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
• Commerce graduate candidate preferred but not required
• Competencies to perform this job successfully an individual must be able to interact with clients in a clear and professional manner.
• Able to work independently (with minimal supervision) to ensure timely collections.
• Interest in Financial Systems (Netsuite, Salesforce)
• Excellent oral and written communication skills.
• Dedicated team player with strong analytical and interpersonal skills.
• Education and/or Experience master s degree in accounting/Finance is required.