Collections Specialist Job in Capillary Technologies
Collections Specialist
Capillary Technologies
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Job Summary
JOB DESCRIPTIONJob Brief: We are looking for an experienced collections specialist who will be responsible for collections of outstanding accounts receivable from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Business finance lead.Key Responsibilities:
- Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency
- Monitor accounts on a daily basis
- Identify outstanding account receivables
- Investigate historical data for debts and bills
- Take actions in order to encourage timely payments
- Process payments and refunds
- Resolve billing issues
- Resolve customer credit issues
- Contact clients and discuss their overdue payments
- Update account status records
- Prepare and present reports on collection activities and progress
- Proven experience as a Collection Specialist or similar role
- Excellent knowledge of billing procedures
- Knowledge of various collection techniques
- Contact clients and discuss their overdue payments
- Working knowledge of MS Office and databases
- Comfortable working with targets
- Excellent communication and interpersonal skills
- Problem-solving and critical-thinking skills
- Associate s/Bachelor s degree is a plus
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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