Customer Retention Manager Job in Stellar Information Technology Pvt Ltd

Customer Retention Manager

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Job Summary
  • Overall, 8 years experience with 5+ years of experiencein successfully reducing Churn and increasing customer retention inleading in e-commerce, ideally in an International Business environment
  • Working knowledge of Google Analytics
  • Sound understanding of any CRM and Setting Email campaigns
  • Working knowledge of an International e-commerce environment
  • Sharp business acumen for understanding Complex data sets to drive actionable insights
  • Ability to create a wow customer experiencethat drives recurring revenue and retains customer
  • Abilityto work independently andacross teams
  • Detailed-oriented, have an eye for perfection
  • Good written and verbal communication/influence skills

Qualification :
MBA
Experience Required :

8 to 10 Years

Vacancy :

2 - 4 Hires