Customer Retention Manager Job in Stellar Information Technology Pvt Ltd
Customer Retention Manager
Stellar Information Technology Pvt Ltd
4+ weeks ago
- Gurgaon, Haryana
- Not Disclosed
- Full-time
Job Summary
Qualification : MBA
- Overall, 8 years experience with 5+ years of experiencein successfully reducing Churn and increasing customer retention inleading in e-commerce, ideally in an International Business environment
- Working knowledge of Google Analytics
- Sound understanding of any CRM and Setting Email campaigns
- Working knowledge of an International e-commerce environment
- Sharp business acumen for understanding Complex data sets to drive actionable insights
- Ability to create a wow customer experiencethat drives recurring revenue and retains customer
- Abilityto work independently andacross teams
- Detailed-oriented, have an eye for perfection
- Good written and verbal communication/influence skills
Qualification : MBA
Experience Required :
8 to 10 Years
Vacancy :
2 - 4 Hires
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