Social Listening Manager Job in Schbang Digital Solutions Private Limited

Are you a digital sleuth with a passion for data? Do you love diving deep into social media conversations, uncovering trends, and turning insights into action? If so, we're looking for you!

As a Social Listening Specialist at Schbang, you'll:

• Uncover the Digital Landscape: Utilize powerful tools like Konnect Insights, Locobuzz, Meltwater, and Salesforce Social Studio to monitor and analyze vast amounts of social media data.
• Translate Data into Insights: Delve into the data to identify trends, sentiment, and emerging topics that impact our clients' brands.
• Shape Effective Strategies: Collaborate with cross-functional teams to develop data-driven social listening strategies that align with client objectives.
• Measure Success: Conduct in-depth campaign analysis to measure the impact of digital activities and provide actionable recommendations.
• Stay Ahead of the Curve: Keep a pulse on industry trends, competitor activities, and emerging social media platforms.
• Deliver Impactful Reports: Generate comprehensive reports with clear insights, actionable recommendations, and key performance indicators (KPIs).
• Proactively Identify Issues: Be vigilant in identifying potential risks and challenges in digital activities, offering timely solutions.

What we're looking for:

• A Bachelor's degree in Marketing, Communication, Business, Analytics, or a related field.
• 2.5-3 years of experience in social listening and data analysis.
• Proficiency in social listening tools like Konnect Insights, Locobuzz, Meltwater, and Salesforce Social Studio.
• A strong understanding of CRM systems, with experience working with CRM a plus.
• A keen eye for detail and a passion for accuracy.
• Excellent analytical skills to transform data into actionable insights.
• Strong written and verbal communication skills.
• The ability to work independently and collaboratively in a fast-paced environment.
• A proactive problem-solving mindset and a results-driven approach.
• (Preferred) Previous exposure to WhatsApp Business Enterprise platform and experience in a marketing agency.

Why Join Schbang?

• Be part of a dynamic and innovative team.
• Work on exciting projects for renowned brands.
• Grow and develop your skills in a fast-paced environment.
• Enjoy a culture that fosters creativity and collaboration.