Application Engineer, Sales Support Job in Neles
Application Engineer, Sales Support
Neles
4+ weeks ago
- Mumbai, Maharashtra
- Not Disclosed
- Full-time
- Permanent
Job Summary
JOB STATEMENT
To be responsible for sales support to customers and agents in Europe / Middle East territory. To support successful business development and achievement of targeted market position & sales in the area.
Responsibility:
- Review of customer enquiry documents, P& ID diagrams, specifications etc.
- Work with Product Managers to determine business needs and solutions.
- Preparing Techno commercial Proposal in line to customer technical requirements, commercial conditions of sales and delivery times
- Address customer techno commercial queries and issues in a timely manner.
- Sizing and selection of valves and actuators, assembly.
- Generating Installed base reports and Spare part agreement proposals.
- SPIR preparation in concurrence with sales office
- Providing product technical engineering information to customers and agents.
- Provides technical support to Sales team
- Placing factory orders using ERP tools
- Order expediting and sales documentation.
- Provide post-sales support to customers as needed
Network:
- Operations, Engineering, Product Lines, FC Services, Project unit
- Customers, agents
Education and Experience:
- Bachelor sdegree in engineering from a reputed institute.
- Minimum 3 years of working experience in application or quotation preparation. Valves experience would be preferable.
- Knowledge of commercial terms and conditions of sales, Incoterms, international trade & finance requirements.
- knowledge of commercial documents as LC/SBLC/ Bank Guarantees etc.
- Experience of Finance and logistics related activities in ERP system as SAP etc.
- Experience is supporting international Sales office through a centralized support team.
- Good knowledge of Microsoft office / Excel / PowerPoint
- Good communication skills in English as a language, Knowledge of any European language such as German / French will be an additional advantage.
Skills:
- Must be a motivated, proactive, assertive and confident individual.
- Ability to work under pressure
- Systematic, independent and creative thinking
- Strong communication and team-player
- Customer and results oriented
- Flexibility in working hrs. and ability to work in a multi-cultural and multi-language atmosphere
- Must be open to travel, as per requirement, ability to travel internationally
- Must have exposure to plant / operations processes
Experience Required :
0 to 1 Years
Vacancy :
2 - 4 Hires
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