BriefCase
BriefCase

Sales Support Lead Job in Mafoi Management Consultants Ltd.

Sales Support Lead

Mafoi Management Consultants Ltd. 4+ weeks ago
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Job Summary Purpose of Position Drive support services revenue by making customer visits, customer communiqus, written communication and outbound phone calls to qualify, identify and close renewal business (including Mission Critical Support).Major Duties and Responsibilities To achieve individual quarterly quota set for Support Renewal and Mission Critical Support. Set strategy and tactics for managing a specific Partner/Territory and associated support services revenue in the territory. Identify all customers in specified territory and understand their support services requirements. Communicate and coordinate with Territory/Partner field sales on an as needed basis to insure effective coverage. Communicate and coordinate with field with a quarterly email detailing accounts coming due within the quarter. Manage sales funnel by tracking sales on a forecast report that shows prospects in the initial stages of contact through the purchasing of Services. Maintain and update an information database with both activities and opportunities related to Sales efforts.Minimum Requirements

Product and Skills Knowledge Maintain up-to-date product knowledge and service offerings through on-going training on products and services. Maintain adequate knowledge of relevant technologies through self-study and on-going training. Attend sales training sessions and implement skills learned to enhance selling abilities. Maintain up-to-date knowledge of services and product programs, promotions and pricing.Other Activities Organize and maintain up-to-date information and selling tools to perform job responsibilities. Attend sales and staff meetings, product launches, company meetings and other off-site events as required by management. Utilize targeted marketing programs to increase potential of closing business. Present quarterly to management, marketing staff and peers a business review for the specific Services Sales territory and future strategies and tactics planned to achieve goals. Complete periodic projects as assigned. Experience/Skills Required Bachelors Degree, preferably in Computer Science, Marketing, Communication, Business or equivalent experience. Preferably MBA Between 6-10 years of experience Previous Service Sales or Sales experience. Acumen for understanding computer hardware and software technology. Acumen for understanding software license agreements and support terms and conditions. Excellent communications skills; able to articulate clearly and effectively over the phone, in writing and in person. Ability to deal with confrontation/contention in a professional manner. Experienced in using computer hardware and software in the work place, specifically database, word processing and spreadsheet software. Ability to be organized, detailed and process oriented. Good written communications skills. Good presentation skills. Goal oriented, self-starter, able to work independently, but also a team player. Positive Can Do attitude, self reliant, assertive, confident, adaptable and tenacious.

Qualification

B.B.A, MBA/PGDM
Experience Required :

6 to 10 Years

Vacancy :

1 Hire

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