Operations Lead Job in Deutsche Bank

Operations Lead

Position Overview

Job Title: Operations Lead, AS

Location: Pune

The TMAsset Services will provide daily support and guidance to staff within the department and will work closely with direct reports, co-TM & AVP to address operational issues. Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams. He/She will be responsible for transitioning of any new process within Asset Services area from assisting in formulating strategy, hiring people, working with onshore to get the training requirements in place and will play as SPOC to accomplish the smooth transitioning. Other responsibilities include cross-training, succession planning, assistance in preparation of Management reports and Departmental initiatives to ensure timely and accurate processing of all activities on a daily basis within the given timelines.

What well offer you

As part of our flexible scheme, here are just some of the benefits that youll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under child care assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

Staff Management

• Effectively manage a team size of 8 10 individuals
• Staff development through strong engagement and Training Need Analysis
• Staff performance appraisals on regular basis
• Engage staff in Asset Services/DBOI Initiatives
• Facilitate change initiatives within the team
• Ensure planned mobility is provided to staff
• Manage attrition as per DBOI standards
• Responsible for conducting weekly staff meetings and monthly one on one session with the team

• Ensure team morale and motivation is high through team building and regular interaction
• Responsible for recruitment & Process transitions from onshore locations & other DBOI centers

Process Management

• Building a mechanism to take care of volume peaks during peak Corporate Action season
• Identifying operational risks proactively and mitigating appropriately.
• Serve as Internal/external escalation point
• Building a strong mechanism to take care of volume peaks during peak season
• Building and refining process metrics (benchmarks) by involving team and Onsite Management
• Reviewing daily benchmark reports for each of the process lines, investigating benchmark breaches with the counterparts and working to improve the process

Your skills and experience

Experience / Exposure

• 5 to 10 years experience in Investment Banking Operations / Custody Operations with at least 2 years of experience in Corporate Actions
• Strong Corporate Actions knowledge
• Comfortable dealing with multiple stakeholders and complex situations.
• Strong English written & verbal skills required.
• Ability to converse clearly with internal and external staff via telephone and written communication
• Excellent People Management skills
• Graduate in Commerce / Finance ( Preference Post Graduate/ MBA)
• Coaching and feedback ability
• Proficient in Microsoft Office applications
• Be willing to work in relevant geography business hours
• Ready to travel as and when required
• Be willing to work in shifts

Education

• Minimum qualification is Graduate
• Candidates having professional qualifications like MBA, FINRA Series 99, CISI etc is an added advantage

How well support you

• Training and development to help you excel in your career
• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

Our values define the working environment we strive to create diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Click to find out more about diversity and inclusion at Deutsche Bank.