Application Support Executive Job in Cynosure Technologies Pvt. Ltd
Application Support Executive
Cynosure Technologies Pvt. Ltd
4+ weeks ago
- New Delhi, NCT
- Not Disclosed
- Full-time
Job Summary
Job Description: We are a growing IT company providing vertical based solution to SME s pan India directly and through channels.
Skills Required:
- Good oral & written communication skills
- Aggressive attitude to handle pressure and complete assigned tasks
- Ability to communicate and coordinate with other teams
- Must have sound working knowledge of different software
- Ability to analyze and troubleshoot
Roles and Responsibilities:
- Conducting Demo/PoC of application.
- Onsite/offsite Installation/Implementation of application.
- Onsite Customer visit for application functional training and query handling
- Provide first level Technical/Non-technical support (Onsite/Offsite)
- Understand the issue reported by the customer, analyze and provide appropriate solution
- Keep technical and product knowledge up to date through self-learning & internal training
- Ability to identify & solve the user issues over mail/telephone/remote access.
- Maintain high level of customer satisfaction and product quality.
Experience Required :
1 to 3 Year
Vacancy :
2 - 4 Hires
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