Software Implementer & It Support Executive Job in Sagar Informatics Pvt Ltd

Software Implementer & It Support Executive

Sagar Informatics Pvt Ltd 4+ weeks ago

New Delhi, NCT
Not Disclosed
Full-time

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Job Summary

Job Description

The executive will be given update about the Software/Module/ERP from the advanced team and then he be deployed at client site to guide and work for the implementation for the same, training of personnel for using software, and resolution of all issues by communication to software developer team . Additionally, the executive will be expected to provide report at day end and be very much familiar with Microsoft office.
The executive will be expected to work in multiple locations within a diverse team and communicate effectively with Web Application software, other teams and branches and support staff and management.
The individual must stay current with new developments in the products, attend training in new tools and features, and recommend best practices and User Guides. Should be able to conduct training for new users, new softwares and mentoring. Candidate will be provided with IT administrative privileges to carry out any Implementation/Configuration task, and as well assist Users in projects when required, working with IT, design engineers and third parties.
Attributes Required:
Domain knowledge of Courier, Logistics and Supply Chain Management will be preferred.
Candidate must have good knowledge of using Microsoft Excel and good communication skills.

Bond : 2 years (two original certificates as bond security)

Responsibilities:

Support queries from customers and verify issues faced
Interface with technology team to solve issues in defined timeline
Train customers on various features of SIPL software solutions
Analysis of customer issues, queries and improve response mechanism

Benefits

Suitable candidate will be selected as OJT (On Job Training)
Suitable OJT candidate will be hired as employee
Company sponsored enrolment to online learning resources.
2nd and 4th Saturday off with Sunday weekly off
Health insurance

Bond Terms & conditions:

1st Month skill evaluation training on candidate's laptop(Laptop mandatory for 1st month)
On selection, Next 5 months live industrial project training with a stipend of INR 8,000/month.
On completion of live project training, on Job training with a stipend of INR 12,000 (for next 12 months).
After completion of training successfully, employment confirmation for minimum period of 1 year

Experience Required :

Fresher

Vacancy :

2 - 4 Hires