Application Support Lead Consultant Job in Conduent Inc
Application Support Lead Consultant
Conduent Inc
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
- Permanent
Job Summary
- Support the EAS solutions hosted on-prem and on the cloud
- Implement standardized processes across teams
- Participate in major incident resolution
- Drive process optimization
- Improve operational metrics
- Communicate effectively with team members and customers through strong verbal, written and interpersonal skills
- Remain flexible to changes in priorities with the ability to multi-task
- Exposure to multiple industry standard ticketing tools
- Knowledge of ITIL processes
- Experience in Incident Management and Problem Management
- Excellent troubleshooting skills
- Ability to multi-task, prioritize conflicting demands
- Exposure to cloud technologies
Experience Required :
Minimum 5 Years
Vacancy :
2 - 4 Hires
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