Customer Success Manager Job in Bluecore
Customer Success Manager
Bluecore
4+ weeks ago
- Noida, Gautam Buddha Nagar, Uttar Pradesh
- Not Disclosed
- Full-time
- Permanent
Job Summary
Responsibilities: Understanding the client s business (priorities, business levers, audience etc.), objectives, products, marketing strategies, competitors, operational sensitivities and technical capabilities - YOU are an extension of their team Managing multiple client relationships. Develop and maintain a strong rapport with clients you will be the primary touch point Translating customer business objectives into effective use of the Bluecore platform Communicating technical solutions to deliver on clients' desired outcomes Using data to continuously optimize campaigns and boost results Generating ideas for new features and campaigns, tailored to the unique needs of each client Being part of a cross-functional team to ensure quality delivery for customersAdditional Responsibilities:- Candidate must have worked on ecommerce email execution- Familiar with basic HTMLFamiliarity with Global ESPs like Mailchimp, Salesforce (preferred), Oracle (preferred)- Knowledge of email list segmentation, setting up automated customer journey workflows- Understanding of Main email marketing KPI sGood presentation skills; strong verbal and written communication skills-Good knowledge of Excel, Google Suite
Responsibilities: Understanding the client s business (priorities, business levers, audience etc.), objectives, products, marketing strategies, competitors, operational sensitivities and technical capabilities - YOU are an extension of their team Managing multiple client relationships. Develop and maintain a strong rapport with clients you will be the primary touch point Translating customer business objectives into effective use of the Bluecore platform Communicating technical solutions to deliver on clients' desired outcomes Using data to continuously optimize campaigns and boost results Generating ideas for new features and campaigns, tailored to the unique needs of each client Being part of a cross-functional team to ensure quality delivery for customersAdditional Responsibilities:- Candidate must have worked on ecommerce email execution- Familiar with basic HTMLFamiliarity with Global ESPs like Mailchimp, Salesforce (preferred), Oracle (preferred)- Knowledge of email list segmentation, setting up automated customer journey workflows- Understanding of Main email marketing KPI sGood presentation skills; strong verbal and written communication skills-Good knowledge of Excel, Google Suite
Experience Required :
0 to 1 Years
Vacancy :
2 - 4 Hires
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