Customer Success Manager (saas) Work From Home Job in Oncehub

We are accepting applications for individuals to join our growing Customer Success team as a Customer Success Manager. This is a work from home, entry level position that we are hiring for in select states in the USA and New Zealand. At this time, you must have work authorization and currently reside in one of these countries in order to be considered for the position. If you are in the USA, you must have work authorization and reside in either Alaska, Florida, Georgia, North Carolina, Texas, Utah, or Virginia.

An ideal candidate should be a fast learner, independent and creative thinker, complies with standards, and maintains the highest levels of transparency. Working for us, you ll have the opportunity to add new business and technical skills to your repertoire in a team-focused environment. As our company grows, so will your opportunities.

Responsibilities:

• Answer phone calls and emails, providing support on a wide range of topics
  

• Act as a trusted adviser to new and prospective customers
  

• Review customer requirements to provide the most optimal solution for their organization
  

• Troubleshoot technical issues and communicate back to the customer
  

• Stay up-to-date by reading technical articles and receiving training for new features
  

This is a full time salaried position. Your usual schedule would consist of 8.5 hour shifts but more time may be required depending on daily circumstances. At this time we have two shifts option available and are accepting applications from individuals interested in working:

• Sunday - Thursday, starting between 4pm and 7pm (USA Eastern Time Zone)
  

OR

• Tuesday - Saturday, starting between 4pm and 7pm (USA Eastern Time Zone)
  

Please note, this is an entry level position and the annual salary is $30,000.