Service Support Engineer Job in Zaco Computers Pvt Ltd.

Service Support Engineer

Zaco Computers Pvt Ltd. 4+ weeks ago

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Job Summary

Service Support Engineer

Service Department

Job Description

To manage the incoming ticket queries until resolution.
To coordinate with the clients and the field engineers.
To provide technical support to clients, if required.
To organize and schedule service calls across locations in India including remote locations.
To align and ensure appropriate field engineers for on time service calls.
To conduct quality checks of inwardinventory and accordingly make the report.
To prepare, maintain and update the data related to service calls and data of the engineers.

Required Experience, Skills and Qualifications

Require knowledge in computer hardware parts.
Fluent in English Communication
Experience for Installation/Support of Servers, Storages & Networking (DELL. HP. IBM, SUN etc) will be more preferable.
Experience to work on Advance Excel.

Qualification : Bachelor s degree in any field.
Work Experience : 1-2 years
Location: Mumbai

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Experience Required :

1 to 2 Year

Vacancy :

2 - 4 Hires

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