Sales Head Job in Vlcc Healthcare Ltd

KEY RESPONSIBILITIES:

• Performing the role of a leader and in co-ordination with the Centre Head, allocation of individual sales targets to the Centre Sales team as well as individual employees aiming towards the achievement of centre s sales target.
• To be well conversant with the Slimming & Beauty Services / Treatments / Appliances / Products and make constant effort to update one s knowledge on products and services being offered by Company and Competitors in order to handle queries with regard to package formulation and pricing and prepare the Centre team to deal with these issues as well.
• To strategize, plan and execute events for creating awareness and enhancing sales on the basis of market segment focusing on the specific service / product to be promoted in consultation with the Center Head.
• As per Corporate Guidelines organizing sponsors for the various events being conducted in the centre.
• To take guidance from the respective professionals for in depth technical explanations and formulation of scientific customized package aiming towards result oriented service delivery.
• To attend & monitor the enquiries both telephonic and walk ins and make sure that they are handled professionally and authentically and to co-ordinate with the GRE and sales executives for the requisite follow-ups
• To monitor and execute the discount policies as specified by the Corporate and to train the staff to quote and negotiate prices by offering alternate programs suitable as per individual requirement and budget constraints.
• To make personal sales visit to Corporate, Business houses to organize events for generating Walk Ins / Booking clients and for corporate tie-ups.
• To ensure customer satisfaction and customer delight with respect to all services/ products/ and sustenance of results.
• To ensure that all the customer complaints are promptly and professionally attended at the centre level.
• To follow-up on irregular clients both in Slimming & Beauty for improving regularity.
• To ensure that Zero Sessions of booked clients are conducted within the time frame specified as per SOP and appointments with respective professionals are fixed accordingly.
• To ensure regular monitoring and follow-up of SMS data / Call Centre escalated queries / Alive Chat mails and any other marketing initiatives taken by the marketing department at the corporate from time to time.
• To constantly upgrade oneself so as to achieve the progression level as per the multitasking / up gradation planner

ADDITIONAL RESPONSIBILITIES:

KNOWLEDGE, SKILLS & ABILITIES:

• Self-driven, team player, result-oriented with a positive outlook
• Clear focus on high quality and business profit
• Excellent communication and negotiation skills,
• Persuasive, confidence in sales and marketing, flair to close sales, courteous, enjoys challenges, fit and healthy

DESIRED EXPERIENCE: 3 to 7 Years