Customer Care Executive (call Centre) Job in Vlcc Healthcare Ltd
Customer Care Executive (call Centre)
Vlcc Healthcare Ltd
4+ weeks ago
- Jamshedpur, Purbi Singhbhum, Jharkhand
- Not Disclosed
- Full-time
- Permanent
Job Summary
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication scripts when handling different topics
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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