Customer Service Representative - FEMALE ONLY Job in Vision IAS
Customer Service Representative - FEMALE ONLY
- New Delhi, NCT
- 25,000 - 45,000 per month
- Full-time
CUSTOMER SERVICE REPRESENTATIVE
Role-and-Responsibility
1. Assist the organization with HR and other recruitment and hiring related tasks
2. Assist the customers with online or offline queries via calls, chats, mails or in
person regarding our courses, within suggested timeline.
3. Support our current student base with respect to their concerns/feedback and
maintain a high level of student satisfaction.
4. Provide regular work updates to seniors, esp. in case of any prominent issue or enquiry
pattern.
5. Ensure any new communication rollout is smoothly delivered to all the customer
and student base.
6. To also support the admin responsibilities of the institute involving coordination
with multiple departments, daily report submissions, etc.
Required Skill Set:
1. The candidate must possess good written and excellent verbal communication skills
in English.
2. The candidate should be professional, soft spoken and have a problem solving
approach.
3. The candidate must be efficient and eager to learn, with an eye for detail as well as
multi-tasking.
4.The candidate should be well versed with e-mailing and Microsoft - Excel, word
and PowerPoint
Required - Bachelor's or higher education
Required - Located in New Delhi, Gurgaon, Noida
Required - Good command over English
1 to 5 Year
5 - 10 Hires
Communication And Presentation Skill, MS-EXCEL, Problem Solving Skill, Communication Is Very Good In English, Convincing Power, Interpersonal Skill
