BriefCase
BriefCase

Technical Operations Manager Ii Job in Triplelift

Technical Operations Manager Ii

Triplelift 2 weeks ago
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Job Summary Role The Technical Operations Manager II will report into the Lead Technical Operations Manager (India) and work alongside Technical Account Management & Business Development, owning operations & analytics for a subset of DSP integrations. You ll be deploying your technical and analytical chops to troubleshoot issues, upkeep integrations and provide business insights to cross-functional teams through robust analysis of DSP trends. Responsibilities Manage DSP escalations, which includes verifying cases, analyzing data, isolating and diagnosing the problem, and resolving the issue where possible Address integration liquidity blockers by examining system interactions and data flows to identify and resolve issues Actively manage discrepancies between TripleLift and partner Develop custom dashboards and alerting to monitor and track the success of new DSP initiatives Analyze historical spend and health trends to identify aberrations and provide cross-functional teams with valuable business insights Effectively optimize QPS to meet partner KPIs and maintain profitability for TripleLift Understand the technical and commercial flows across products to motivate product improvements and efficiency in team triage Coordinate with Product, Engineering and other specialist solutions teams in identifying, reporting and resolving product issues and wider problems Qualifications 3+ years of online advertising experience, either in a technical support / services role or a customer success / partner management role where quantitative & technical skills were developed and deployed Demonstrated service-driven mindset that prioritizes customer needs Experience analyzing marketplaces; exposure to RTB technologies, campaign optimization, header bidding optimization Excellent troubleshooting, analytical, and problem-solving capabilities Strong quantitative skills, including experience in statistics Expertise with data exploration tools such as Excel, Looker, Tableau, iPython, etc. Strong systems-thinking capacity Exposure to fundamental web technology & aptitude to expand technical skills -- including datastores (SQL) and web foundations (HTML, CSS, Javascript) Outstanding oral and written communication skills, including conveying technical concepts Excellent organizational skills and attention to detail Ability to work across time zones as per team and client needs. Pay is based on various non-discriminatory factors including but not limited to experience, education, and skills.TripleLift India offers extremely competitive compensation comparable to the best in the industry.
Qualification :
3+ years of online advertising experience, either in a technical support / services role or a customer success / partner management role where quantitative & technical skills were developed and deployed
Experience Required :

Minimum 3 Years

Vacancy :

2 - 4 Hires

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