Custom Success Manager Job in Trantor Software Pvt Ltd

Custom Success Manager

Trantor Software Pvt Ltd 4+ weeks ago

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Job Summary

BS/MS in Computer Science, Electrical Engineering, Computer Engineering, or a related technical field.
Minimum 5 years of relevant work experience in pre-sales, support, customer success, consulting, or similar roles.
Strong consulting and project management skills, with proven results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth.
Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions.
Existing knowledge of, and experience with public cloud platform (IaaS) features, capabilities, and best use.
Experience with Cloud Containers (i.e. Kubernetes) and Serverless technology.
Experience with security products and/or offerings.
Ability to communicate technical details to a non-technical audience.
Excellent organizational and time management skills.
Self-starter, self-directed and independent thinker.
Ability to multi-task and work in a fast-paced environment.
Availability to provide after-hours support on a scheduled / non-scheduled basis.
Flexibility for travel (30%).
Highly beneficial to have public cloud certifications (AWS, Azure, GCP, etc.) prior to joining. It is expected that you will gain public cloud certification within the first 6 months.

Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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