Sales Account Manager Job in Togglr Web Services Pte Ltd.
Sales Account Manager
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
- Permanent
Responsibilities
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Establish and grow relationships with key decision-makers, and influencers within customer base.
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Maintain consistent communications with existing customers regularly in order to ensure customer satisfaction, and primarily in a manner preferred by the customer.
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Deliver corporate overview, presentations and also position the benefits of Togglr.
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Coordinate efforts between various teams in a collaborative manner to help achieve an optimal customer experience.
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Collaborate with the sales team and solution engineers to design customer-tailored solutions.
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Participate in sales meetings and training sessions.
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Gather and provide information to both customer contacts as well other sales team members (Help increase awareness of new and existing products and services).
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Illustrate how the application of additional products / services can be strategically utilized and implemented to meet their current and future requirements.
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Participate in the development of new service ideas and sales strategies as needed.
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Provide documentation for options / strategies that are adopted into the customer's solution vs. those that are not (Include further documentation for the reasons why that lead to their decision).
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Prepare sales quotes, negotiate offers, and process sales orders.
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Assist sales support teams with ensuring successful deployment and utilization of infrastructure.
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Ensure resolution on any / all outstanding issues and opportunities see to the end.
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Identify structural risks in existing customer infrastructure, mitigating potential issues with product and services-based solutions.
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Coordinate internal resources as needed for more in depth explanation or assistance from varying departments.
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Provide information to other resources associated with the account when requested.
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Prevent negative customer churn and cancellation with proactive engagement in support and billing-related issues.
Fresher
2 - 4 Hires
