Lead Escalation Engineer Job in Tibco Software Inc

Required Skills Must have a Graduate Degree in BE/B.Tech from a recognized university We are looking for a minimum of 4 years of IT support experience. You need experience installing, configuring and administering: Active Directory, Group Policies, and Windows Server Architecture. You will have a working understanding of networking protocols, security technologies, and topography. We need you to have a basic understanding of Databases (SQL preferred) and SAN technologies for this role. In order to provide premier support you need general knowledge of scripting (Powershell etc) or introductory coding knowledge. You should have a deep understanding of OS Internals. Preferred Certifications: Citrix / Microsoft / VMware Citrix XenApp / XenDesktop solid understanding Virtualization / Cloud solid understanding (AWS / Azure / ESXi) Pay & Benefits Summary Competitive salary and annual bonus Health Insurance, Life and Accidental Insurance Tax Saving benefits like NPS (National Pension Scheme) & Voluntary Provident Fund Free transportation to and from Office Complimentary food and juices at the office campus Health and Wellness Programs like "Live well and earn rewards" & Employee Assistance Program(EAP) Learning & development programmes, Education Assistance program Broadband reimbursement Privilege leaves, sick/casual leaves, public holidays & paternal leave Other perks like a creche reimbursement, nursing room, gymnasium, etc