Associate Technical Lead - Apps Support Job in Temenos India Pvt Ltd

Were passionate about helping banks to perform better, so we solely focus on creating banking software. Temenos offers cloud-native, cloud-agnostic, API-first digital banking, core banking, payments, fund management, and wealth management software products, enabling banks to deliver consistent, frictionless customer journeys and achieve market-leading cost/income performance. Our products combine the richest end-to-end packaged country model bank functionality and the most advanced technology, helping our clients go-live faster, giving them the freedom to innovate and deliver personalized experiences.
We are technology first, with 700+ published APIs, we partner with 100+ Fintechs in our marketplace. We have been recognized year after year by Gartner, IBS, and Forrester for our award-winning solutions.
Temenos is the 4th largest European Software company, with over 3000 clients in 150 countries. We are proud of our 7500+ Temenosians working across the globe to make banking better!

As the Associate Technical Lead, you will be primarily responsible for the success of our customers by supporting their omni-channel digital banking applications. You will be subject matter expert on Temenos with strong knowledge on the custom application. You will have responsibility to mentor and coach highly skilled application support team.

• Provide technical support for Mobile Application built using Temenos mobile application development platform.
  
• Collaborate with Product, Engineering, Customer Success and other delivery team to resolve & manage customer issues and escalations.
  
• Lead and mentor the support team and skilled technical professionals in technology leadership, problem solving and customer management.
  
• Design and implement client-side application solutions.
  
• Develop integration solutions between the product server-side components and customer systems.
  
• Be self-critical, questioning and committed to personal career growth and technical excellence of the team.

• Bachelors Degree in Engineering or Computer Sciences with at least 9+ years of relevant experience in software development and Support.
  
• Excellent troubleshooting and problem-solving skills is required.
  
• Excellent Programming & debugging skills
  
• Experience in Java, JavaScript, HTML, CSS.
  
• Experience in Java, J2EE, JSP, RDBMS and Webservers
  
• Mobile or Web development background is preferred
  
• Experience in native mobile os like iOS, Android or Windows is preferred.
  
• Prior experience in Product/Application support is preferred.
  
• Should be able to deliver support to our global customer base.

• Youwill work at the cutting edge of technology innovation; we challenge the status quo and are transforming banking every day
  
• Youwill experience in a fast-paced environment, ambitious team; we look forwards and continuously strive to be the best
  
• Youwill be part of a team that values integrity; we support each other and keep our promises
  
• Youwill be able to work freely, flexibility and can be your authentic self; we champion diversity
  
• Youwill be joining a global and diverse family that works together through the good times and bad; we care deeply about each other and our clients
  
• Youwill experience what we call Temenosity!

We value applications from people from all walks of life; if you are excited to be part our the journey and want to make a real impact, we would love to hear from you.