Customer Support Engineer (voice) Job in Syntel Telecom
Customer Support Engineer (voice)
Syntel Telecom
4+ weeks ago
- Pune, Pune Division, Maharashtra
- Not Disclosed
- Full-time
- Permanent
Job Summary
The candidate s job role is to address technical issues related to the upgrades and installation of voice product portfolio.
Job Description:
- Resolving customer complaints with respect to voice product portfolio
- Impart voice product trainings to dealer engineers and new joinees
- Unresolved service complaint escalations to HO
- Credit note clearance
- Processing AMC Sales Order Forms
- Maintaining AMC/ Demo stock
- Testing cards of voice products
Experience Required :
4 to 7 Years
Vacancy :
2 - 4 Hires
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