Presales Specialist Job in Surveysparrow Inc

We are seeking a self-motivated product consultant with an obsession to deliver WOWs to join our

rapidly growing faced paced environment. As a product consultant (Presales), you will play a

fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You

will be our subject-matter expert helping customers understand and evaluate the SurveySparrow

platform. The Product Specialist will be responsible for supporting prospects by delivering compelling

solutions and articulating the benefits/value proposition of SurveySparrow. We are looking to hire a

consultant who will act as a technical advisor and develop strong relationships with customers, account

managers, and cross-functional teams proactively.

Responsibilities:

Collaborate with sales teams to qualify and understand prospect s use-case using a consultative approach and ensure successful closure of the sales process with your flair and panache

Highlight SurveySparrow s value by preparing and delivering product capacities through

presentations, product demonstrations, POCs, and responding to RFP documents.

Work independently with prospects/customer s technical teams on implementing a complete solution, based on a series of business and technical reviews.

Coordinate and create technical solution documents for existing and new product features.

Liaising with Product Managers and cross-functional teams to provide customer feedback, feature requests to develop future strategies to refine and enhance the product.

Transfer technical and product knowledge to new hires and peers.

Stay up-to-date on relevant market trends and competitor landscapes.

Requirement:

1-4 years as a technical product consultant or equivalent experience in a customer facing role with a SaaS company.

Be a storyteller, who's comfortable presenting a company and product to anyone in any setting.

A self-learner who can pick up skills with minimum support and have a curiosity about learning new concepts.

Flexibility in working in different shifts/regions including the night shift is mandatory.

High proficiency in English with excellent written and oral skills is a must.