Customer Engagement Job in Subject Jobs Dm & Ws Private Limited

Customer Engagement

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Job Summary

Role: Can be full time / contract / freelance. Minimum 3 months till desired results are seen

We are a B2C ed-tech product company with 100s of callers (teachers call parents for various reasons - retention, renewal of admission, fees follow up, to give updates, to share student progress etc.)

We are looking at a person who can understand the business requirement, create a customer engagement framework, setup systems and processes, train the teachers (callers) and improve customer engagement met

Experience Required :

5 to 9 Years

Vacancy :

2 - 4 Hires

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