Regional Manager Strategic Customer Group Job in Johnson & Johnson

Description

Regional Manager Strategic Customer Group - South India

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products and services to advance the health and well-being of people. Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.

At Johnson & Johnson MedTech , we are using our breadth, scale and experience to reimagine the way healthcare is delivered and help people live longer, healthier lives.

In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopedics, vision and interventional solutions with the big ideas of others to design and deliver physician and patient-centric products and solutions.

As pioneers in medical devices, we continually focus on elevating the standard of care working to expand patient access, improve outcomes, reduce health system costs and drive value. We create smart, people-centered healthcare to help the patients we serve recover faster and live longer and more vibrantly.

Job Description:

J&J MedTech is recruiting for a Regional Manager, Strategic Customer Group, located in Hyderabad, India

Regional Manager Strategic Customer Group is a key leader of Strategic Customer Group (SCG), the organization that leads strategic partnerships with large Corporate Hospital groups based out of South India to deliver and retain access for all J&J Medical Device Business Units.

Responsible for ensuring the satisfaction of assigned Strategic Group's economic and clinical needs by providing existing product and services and developing solutions through the account ownership, corporate representation, effective negotiation, and long-term partnership, which would improve company profitability and market share. Works in collaboration with all commercial organization to deploy specific plans and actions for the client group under responsibility.

The Regional Manager, Strategic Customer Group is responsible for the successful implementation of strategic objectives to ensure competitive advantage and secure the best possible access and contracts within managed market area by developing and

implementing strategies that integrate valued market access solutions. At the same time contribute to the achievement/exceed of the Johnson & Johnson Medical Devices business goals.

Key Responsibilities:

• Accountable for annual results of strategic accounts (margin, mix, contract renewals, pricing policies, compliance, solutions, Account P&L)
• Build long term partnerships with strategic customers by providing innovative solutions to meet their needs
• Prepare and develop account strategic plan based on potential value of account, analyses of the current portfolio of products sold and BUs objectives
• Handle accounts closely throughout the permanent evaluation and identification of new business opportunities and recommend/deploy courses of action, which would ensure customer service goals compliance and generate options to satisfy objectives.
• Collaborate with multiple J&J MedTech Business units to align strategic objectives per account, negotiate pricing agreements, timely contract renewals, calculate cost/benefit, and select preferred options to deliver value proposition.
• Drive Enterprise level contracting by aligning the different business units to drive market share gains
• Collaborate with Finance, Supply Chain /Logistics, Legal and Health Care Compliance Departments to demonstrate customer negotiations and ensure compliance of customer needs. Works closely with multiple cross-functional partners, including marketing, Business Development, Medical Affairs, Professional Education etc.
• Understand and identify customer's operational and strategic needs and align it with the Business Unit Leaders and SCG Leader.
• Work directly with the National Sales Managers, Regional Sales Managers and account sales managers, Commercial Operations to support, achieve and secure profitable growth of J&J MedTech, access, sales, and market share, and to ensure customer satisfaction. Serve as a member and contributor to various business unit teams, providing functional expertise and leadership, and actively contribute to the business as a whole. Identify/Support additional growth opportunities and accelerate the process to pursue them.
• Monitor the competitive environment and build sustainable strategies and actions. Routinely analyze trends, generate insights, anticipate issues/opportunities, and develop plans of action.
• Strengthen relationship with customer through constant interactions. Develop an understanding of the value message and how to communicate that message to key customers (Procurement Heads, hospital administrators, C Suite Level) through appropriate tools.

Qualifications

Education:

Graduate with minimum 5 years of work experience in Sales, Marketing, Group level Contracting, Key Account Management is required. An MBA from Top B schools is preferred.

Experience and Skills:

• Financial and strong Eye For Business, Problem Solver, Creative/Innovative, Senior Level Interaction Skills, Team Builder Strong capacity to lead by influence and example
• Effective Communication/Listening, Negotiation, Planning & Organization, Leadership, Problem/Conflict Resolution, Relationship Building
• Excellent Communication & Presentation Skills, analytical capabilites with good working proficiency in Microsoft Excel
• Commercial Sales & Business Management, Key Account Management background with validated results, working at the Senior Procurement & C-Suite level customers
• Min 5 years of experience in Med Tech / Pharmaceutical segment or Hospital Provider segment is required.
• Good understanding of procurement & rate contract process of Medical Devices & Consumables, deal closure of MedTech Capex equipment s in the large hospital provider network with strong performance track record is required

Are you ready to impact the world?

Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.