Customer Service Executive Hiring For A Bank Job in Spm Hr Solutions
Customer Service Executive Hiring For A Bank
- Chennai, Tamil Nadu
- Not Disclosed
- Full-time
- Permanent
Roles and Responsibilities
Excellent communication skill inEnglish/Tamil/Hindi.
Knowledge of customer relationship management (CRM) Practices.
Ensures high levels of customer service orientation and application of bank policy.
Informs customers of new products or product enhancements to further expand the banking relationship.
Approach potential customer to establish relationship
The resource needs to complete video KYC of customers
This will involve calling customers at their convenient time or receiving incoming video KYC calls from customers
The resource will be bound by per day productivity targets
Building positive relationship with customer.
Desired Candidate Profile
Any Graduate with 1-2 years customer service experience, preferably banking experience (additional advantage).
Hands-on experience in MS Excel
Should be presentable & formally attired for work
Should be ready to work in shifts 9am 9pm, Sat & Sun may be working (comp offs may be provided)
Computer skills is a must
1 to 2 Year
2 - 4 Hires
