Customer Service Executive (industrial Sales) Job in Shv Energy Pvt. Ltd.
Customer Service Executive (industrial Sales)
Shv Energy Pvt. Ltd.
4+ weeks ago
- Chennai, Tamil Nadu
- Not Disclosed
- Full-time
- Permanent
Job Summary
Qualification :
B.Com in Any Specialization
Job description
Principal Accountabilities/ Job Responsibilities:
- Orders follow up from customers including payments and co-ordination for dispatches with Plants, Finance and Sales.
- Way Bill-Follow ups.
- Calculation of Commission, raising of Debit and Credit note.
- Entry in SAP relating to orders, delivering, shipment and invoices.
- Attending customer complaints and entry in SAP & give necessary solutions.
- Pricing, Generation of Rental Invoices, Credit Control
- Calculation of cylinder turnover ratio and related analysis.
- Calculation of Residual Gas, Account reconciliation
- Cylinder issue and recovery (17kgs+33 Kgs cylinders)
- Issue of delivery instruction to Plant for bulk
- Attending customers calls, Order Processing, Payment follow up, Forms follow up
- Bank Guarantee renewal follow up
- Processing of New Agreements & custodian of docs.
- SAP updation
- Customer Complaint Management
- Co-ordination with other department
Key Competencies
- Planning and Organizing
- Verbal and Written Communication
- Resilience & Goal Driven
- Computer literacy
- Knowledge of basic business principles
Qualification :
B.Com in Any Specialization
Experience Required :
2 to 5 Years
Vacancy :
2 - 4 Hires
Similar Jobs for you
×
Help us improve TheIndiaJobs
Need Help? Contact us