Salesforce Marketing Cloud Project Manager Job in Social Beat Digital Marketing Llp
Salesforce Marketing Cloud Project Manager
Social Beat Digital Marketing Llp
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
- Permanent
Job Summary
- Own the project roll-out / deployment / implementation and integration
- Manage and allocate tasks using requirement management tools such as JIRA. Manage documentation on Confluence.
- Need to manage team size of 6-8 members
- Need to own project coordination within the SalesForce Marketing Cloud team as well with peripheral applications which have dependencies on SFMC implementation
- Should be able to identify all the integration interfaces within the project
- Should have working knowledge in SFMC inbound and outbound integration
- Should be able to identify and communicate with the key resources of different interfacing technologies and establish Roles & Responsibilities clearly for deployment
- Should be able to identify from regular status check of the project, and escalate any identified impediments for roll out to relevant stakeholders
- Should be able to prepare and maintain deployment tracker
- Need to know how to use Release Management tools
- Clear functional understanding in Digital Marketing domain for various channels
- Manage external stakeholders and communication with Salesforce AE s and Client stakeholders
- Manage and coordinate cross functional resources to deliver against the Statement of Work (SOW)
- Play a key role in managing the client relationship. Work closely with the client daily to ensure project progress and maintain constant open communication.
- Review and analyze project scope and manage client expectations.
- Prepare project schedule and client-facing/internal status reports, as required by the client and as defined by Ops Team.
- Identify risks/issues and escalate to the necessary and appropriate team members and stakeholders.
- Track and review individual and project team utilization and revise forecasted hours throughout the duration of the project.
- Track and review project budget vs. actual project costs, including revenue responsibility across all projects.
- Travel as required to build/maintain client satisfaction
Experience Required :
2 to 4 Years
Vacancy :
2 - 4 Hires
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