System Administrator Job in Saas Labs
System Administrator
- Noida, Gautam Buddha Nagar, Uttar Pradesh
- Not Disclosed
- Full-time
- Permanent
Job Title: System Administrator
Location: India Full-Time Remote, NCR, Bengaluru
Job Function: Technology & Operations
Employment Type: Full Time
Preferred Experience: 2+ years of experience in a computer hardware environment, or the equivalent combination of formal education, training, and experience.
Responsibilities You ll Shoulder
Own and operate company deployed MDM solution
Manage users and ensure user data is accurate in the MDM
Create, configure, and maintain security policies on the MDM and maintain enforcement
Understand MDM reporting capabilities and provide weekly reports to CISO/Engineering Leads
Assess MDM capabilities and provide recommendations on optimization and usage
Provide hardware and software support for devices used by company employees
Perform regular and surprise audits for devices to ensure we remain compliant with guidelines laid down by certifications and compliances (HIPAA, GDPR, SOC2)
Manage and handle tools used by SaaS Labs to have an ongoing compliance in place (Sprinto, Tugboat, Guard)
Coordinate with the hardware team to create onboarding processes
Provides IT support for on and off-site events
Establish a secure access (VPN) for employees to access protected information if needed
Skills You ll Need
Degree in a computer-related field, MIS, IT, or related field skills, or the equivalent combination of training and experience
Attention to detail and excellent troubleshooting and problem-resolution skills
Ability to adhere to and meet deliverables following strict service level agreements
Knowledge of computer hardware and software including recent Microsoft and Mac operating systems, and Microsoft and Mac common desktop applications
Knowledge of mobile device hardware and software including iOS and Android platforms
Working knowledge of any MDM solution (preferably MS Intune or Jamf)
Basic API and scripting skills highly desired
A+ or similar certifications are a plus
Demonstrated ability to assist and communicate well with employees and other stakeholders
Excellent customer service skills
Ability to prioritize among multiple, competing requests
Must be a self-starter with strong organization skills
2 to 4 Years
2 - 4 Hires
