Key Accounts Manager- Consumer Services Job in Renous
Key Accounts Manager- Consumer Services
Renous
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Job Summary
Job Title: Key Accounts Manager - Consumer Services
Job Type: Permanent
Job Location: Bangalore
Job Responsibilities:
- Sign up with brands ( e-commerce/ home appliances clients) for Installation & repair during the purchase / Warranty period for their consumers
- Ensure that the continuity of work from the brands is mapped to the technicians at each location.
- Ensure timely collections from brands
- Ensure Margin targets are met
- Facilitate integration of client call routing with internal systems for seamless resource deployment, installations, complaints etc.
Job Requirements:
- Should be an MBA with 4 - 8 years of relevant experience
- Experience in sales and service, providing solutions based on customer needs
- Strong communication and interpersonal skills with aptitude in building relationships
- Ability in problem-solving and negotiation
- Ability to build rapport with key clients
- Should be able to handle multiple client accounts
- Strong negotiation and leadership skills
- Exceptional customer service skills
- Excellent communication skills
About the Client: The client provides vocational training to unskilled, semi-skilled workers and helps get them a blue-collar job with the corporates.
Experience Required :
4 to 8 Years
Vacancy :
2 - 4 Hires
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