Customer Success Manager Job in Preludesys
Customer Success Manager
Preludesys
4+ weeks ago
- Chennai, Tamil Nadu
- Not Disclosed
- Full-time
- Permanent
Job Summary
Job Description:
- To be part of our Salesforce practice and work with customers in different geographies who consume our OnDemand services. Extend Salesforce solutions and services for the customers. JD includes Practice Management/ Project Delivery /Customer Success Management and Account Management
- Minimum of 8 years of relevant software development life cycle experience
- Minimum 5 years of SFDC platform experience.
- Prior experience as a Salesforce Administrator and Developer is a plus
Responsibilities:
- Interpret customer business needs and translate them into application and operational requirements
- Apply general organizational knowledge of the business and systems processes in problem analysis is required
- Defining Salesforce optimization strategies
- Demonstrable track record of successful CRM design, planning and implementation of Salesforce is a critical requirement
- Solutions oriented with good problem-solving skills
Technical Skills:
- Experience with Agile delivery methods is desired /standard methodologies (Marketing/Sales/Service Cloud, Lightning Connect is preferred understanding of Mobile, Cloud and Big Data technologies
Soft Skills:
- Excellent consulting, communication, written and presentation skills.
- Customer service minded
- Solutions oriented with good problem-solving skills
- Results driven
- Attention to detail
- Proactive and take initiative
- Hands on approach
RRF 1385
Experience Required :
Minimum 10 Years
Vacancy :
2 - 4 Hires
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