Customer Support Executive Job in Post A Resume - Middle And Senior Level Recruitment Consultancy

Customer Support Executive

Apply Now
Job Summary

Job Description:

Job Description Freshersto 1 year of experience candidate preferred.
Excellent English Communication is a must
Learning enthusiast Presentable skill is a must
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Customer Support Executive Requirements:

  • Excellent interpersonal and written and oral communication skills.
  • Ability to lead a team.
  • Knowledge of CRM systems.
  • Computer skills.
  • Knowledge of mediation and conflict resolution techniques is preferable.

Time - UK Shift - 12 pm to 9 pm or 1 pm to 10 pm

Call at 91-9510146364

Drop your updated resume - sangeeta@postaresume.co.in

Experience Required :

0 to 1 Years

Vacancy :

2 - 4 Hires