Data Analyst Job in Payu

Job Summary:

Payu is looking for Data analyst at Gurgaon Location for developing analysis, reporting capabilities, resolving post live queries as well as visualization requirements. They are also required to monitor performance and identify improvements.

Primary Job Responsibilities:

• Addressing post live queries/concerns raised by PayUbiz merchants across India.
• Publish analytical reports through Reporting Framework/SQL queries and share them with merchants or within the organization for use in management decision-making
• Create dashboards for internal teams using Qlikview/Tableau visualization tool.
• Automation: Using SQL queries/Python scripts for creating/automating new reports.
• Act as a liaison between technical team, testing team, account managers, sales team and merchants for data analysis and all performance related issues to ensure optimal operational performance
• Prioritize and manage urgent and immediate requests by many merchants/internal teams in a vibrant and demanding environment with pre-defined SLAs and performance requirements
• Interact with merchants through mails, meeting or over the phone to address queries regarding PayU products/services, performance issues and suggest solutions with the objective of retaining merchants
• Redirect problems to appropriate team/department, follow up and keep all stakeholders updated till complete resolution.
• To analyze product performance at real time and suggest ways to improve it

Required Skills:

• Bachelors degree in computer science or any related field/area with an experience of at least 3+ years in a similar profile/work area.
• Excellent written and verbal communication skills in English.
• Ability to work on large data sets, analyze and interpret data for performance improvement and issue detection.
• Excellent Excel skills with experience in managing large data sets and preparing various reports, data views and dashboards.
• Expert in writing SQL queries and publishing reports.
• Should have experience in writing Python scripts for automation of daily reporting.
• Experience in building dashboards using any visualization tool Qlikview/Tableau

About PayU

PayU is a leading financial services provider in global growth markets. We deliver innovative technology that enables billions of people and millions of merchants to buy and sell online. As a leading online payment service provider, we deploy more than 300 payment methods and PCI certified platforms to process approximately 1.2 million payments every single day. We also specialize in innovative consumer and small business products that improve access to credit and banking services in markets that are underserved by traditional financial services providers. We believe in collaboration and partnerships. Thats why we have become one of the leading fin-tech investors globally, combining the expertise of high growth companies with our own unique local knowledge and technology to ensure that our customers have access to the best financial services.