Director, Solutions And Acct Management Job in Parexel International Corporation
Director, Solutions And Acct Management
Parexel International Corporation
4+ weeks ago
- Hyderabad, Telangana
- Not Disclosed
- Full-time
- Permanent
Job Summary
Job Title Director, Solutions and Account Management
Department Global Safety Services
SBU Medical and Scientific Services
Location
Reports To Senior Director, Solutions and Account Management
Directly Supervises NA
Provides Work Direction to NA
Works Closely with Safety Services team members, SBU Leaders and teams, Commercial Operations team members
External Relationships Current and Potential Clients
Billable Job Yes No
Select One Individual Contributor People Manager
Job Purpose: The Director, Safety Services Solutions and Account Management works with clients from pre-award through post-award in the creative design, operational conduct and successful delivery of global pharmacovigilance solutions. S/he works in partnership with operational and commercial teams to optimize new business awards though the development of creative, cost-effective and high-quality competitive strategies and business solutions which differentiate Parexel as a premier pharmacovigilance provider. Post award, the position continues to support the operational team and the client to ensure a smooth project implementation and the offering of strategic solutions which maximize the program s operational and fiscal delivery. The role serves as the point of contact for issue escalation, governance and ongoing account relationship management. The Director demonstrates expertise and confidence in the services offered by Parexel, supports delivery excellence and mentors project leads.
Key Accountabilities:
Accountability Supporting Activities
Pre-sales Works in partnership with operational and commercial staff to support SBU sales targets, including but not limited to:
o Strategic guidance for major accounts
o Identification of new opportunities
o Development of creative, competitive program offerings
o Presentations which drive early engagement
Participate as a member of the discovery session to understand the client s business objectives and system needs and support clients through the pre-award process
Drive a consultative approach which enables Parexel to develop unique business solutions and positions the value of those solutions to drive industry leadership
Solutions Development Engages with experts across Parexel and leads the formulation of short term and long-term strategies to maximize value for the customer and differentiate Parexel from its competitors
When developing solutions, considers operational and financial risks and proactively consults internal stakeholders for input
Works collaboratively with other members of the Parexel team to ensure Proposals/Work Orders are:
Customer focused
Presented professionally, conveying value proposition and critical success factors
Achievable with accurate milestones, scope and budget
Based upon appropriate assumptions and strategy discussions
Delivered to clients in a timely manner while ensuring adequate time for internal stakeholder review
Clear and maximize Parexel s ability to capture scope changes through effective risk assessments
Maintains extensive knowledge of Parexel s pharmacovigilance offerings and how they relate to other Parexel offerings; utilizes the knowledge to identify business opportunities for Parexel
Maintains knowledge of industry trends, competition and innovations to best position Parexel offerings
Participates in capabilities meetings, sales engineering processes, proposal ideation, bid defense meetings and
Significant pharmacovigilance/safety services experience
Experience in developing client safety solutions in a Clinical Research Organization environment
Client-facing experience with related skills
Knowledge of process improvement, including the role of automation for quality and efficiency gains
Excellent knowledge of ICH, CIOMS and global drug safety regulations.
Knowledge of the pharmaceutical and biotechnical world-markets
Education:
Bachelor s degree, with concentration in life sciences or healthcare-related field preferred. Advanced degree preferred.
Department Global Safety Services
SBU Medical and Scientific Services
Location
Reports To Senior Director, Solutions and Account Management
Directly Supervises NA
Provides Work Direction to NA
Works Closely with Safety Services team members, SBU Leaders and teams, Commercial Operations team members
External Relationships Current and Potential Clients
Billable Job Yes No
Select One Individual Contributor People Manager
Job Purpose: The Director, Safety Services Solutions and Account Management works with clients from pre-award through post-award in the creative design, operational conduct and successful delivery of global pharmacovigilance solutions. S/he works in partnership with operational and commercial teams to optimize new business awards though the development of creative, cost-effective and high-quality competitive strategies and business solutions which differentiate Parexel as a premier pharmacovigilance provider. Post award, the position continues to support the operational team and the client to ensure a smooth project implementation and the offering of strategic solutions which maximize the program s operational and fiscal delivery. The role serves as the point of contact for issue escalation, governance and ongoing account relationship management. The Director demonstrates expertise and confidence in the services offered by Parexel, supports delivery excellence and mentors project leads.
Key Accountabilities:
Accountability Supporting Activities
Pre-sales Works in partnership with operational and commercial staff to support SBU sales targets, including but not limited to:
o Strategic guidance for major accounts
o Identification of new opportunities
o Development of creative, competitive program offerings
o Presentations which drive early engagement
Participate as a member of the discovery session to understand the client s business objectives and system needs and support clients through the pre-award process
Drive a consultative approach which enables Parexel to develop unique business solutions and positions the value of those solutions to drive industry leadership
Solutions Development Engages with experts across Parexel and leads the formulation of short term and long-term strategies to maximize value for the customer and differentiate Parexel from its competitors
When developing solutions, considers operational and financial risks and proactively consults internal stakeholders for input
Works collaboratively with other members of the Parexel team to ensure Proposals/Work Orders are:
Customer focused
Presented professionally, conveying value proposition and critical success factors
Achievable with accurate milestones, scope and budget
Based upon appropriate assumptions and strategy discussions
Delivered to clients in a timely manner while ensuring adequate time for internal stakeholder review
Clear and maximize Parexel s ability to capture scope changes through effective risk assessments
Maintains extensive knowledge of Parexel s pharmacovigilance offerings and how they relate to other Parexel offerings; utilizes the knowledge to identify business opportunities for Parexel
Maintains knowledge of industry trends, competition and innovations to best position Parexel offerings
Participates in capabilities meetings, sales engineering processes, proposal ideation, bid defense meetings and
Qualifications
Knowledge and Experience:Significant pharmacovigilance/safety services experience
Experience in developing client safety solutions in a Clinical Research Organization environment
Client-facing experience with related skills
Knowledge of process improvement, including the role of automation for quality and efficiency gains
Excellent knowledge of ICH, CIOMS and global drug safety regulations.
Knowledge of the pharmaceutical and biotechnical world-markets
Education:
Bachelor s degree, with concentration in life sciences or healthcare-related field preferred. Advanced degree preferred.
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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