City Last Mile Operations Head Job in Ninjacart
City Last Mile Operations Head
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
- Permanent
What you will do? | Responsibilities
Own the end to end operations of Distribution Center operations and Last Mile Logistics which include infrastructure, people, and processes
Driver key operational and customer service metrics consistently
Manage cost, quality, and efficiency to achieve operations SLAs
Ensure the system and ops level guidelines strictly adhere to the respective facilities
Take decisions on matters relating to the day to day operations within the Hyderabad Business unit including the strategic planning of resources
Influence any changes necessary to meet statutory requirements, ensuring minimum risk to staff members and the business
Set targets and proactively manage & review the performance of DC Teams. Manage relationships with key vendors pertaining to operations
What you will need to have | Requirements
MBA/PGDM from a Tier I Tier II college
People Management: Ability to handle a layered team of more than 20 in an effective way and specify tasks and effective utilization of the available resource
Data-Driven: Innate sense towards data & strong grip over operations metrics. Experience in process improvement and lean techniques
Process Adherence: Ability to bring rigor to the process and SOPs to ensure we build consistency and reliability on a day to day basis and scalability in long-term
Personality: High Energy, go-getter, and proactive personality. Should be a self- starter and should be able to work independently, take end-to-end responsibility and accountability for results
Fresher
2 - 4 Hires
