Flipforward_intern - City Logistics Operations (non Large) Job in Flipkart

About FlipForward

At Flipkart, we value diverse perspectives and experiences. Flip forward is our initiative to let experienced women professionals currently on a career break & looking for opportunities to re-enter the workforce to begin their second innings at work. It is a six-month program for women returnees that offers impactful projects across multiple domains and functions and is open to any woman who has taken a career break of anywhere between six months to four years.

We are committed to enabling a smooth landing for talented women in their second career ecosystem through structured mentorship, on-the-job learning and flexible work options. Whether it leads to a full-time career, or serves to sharpen the skills necessary to take the next step, the Flip Forward Program is a valuable experience for women to continue their quest for excellence.

About the role

This role is envisaged to work on specific short term project assignments in the City Logistics Team. This will be focusing on improving productivity, efficiency and best practices to bring in scalable and sustainable process improvements. Incumbent is expected to work closely with multiple stakeholders in the Externalisation charter and fulfil clients expectations in a scalable and sustainable manner.

About the team

City Logistics is one of the most dynamic Arm of Non-Large Supply Chain and is responsible for the first mile and last mile function for Ekart. The vision of City Logistics is to Provide best-in-class Customer / Seller / Employee Experience & drives growth through differentiated services, infinite supply that scales non-linearly at right cost.

What youll do:

• Evaluate Externalisation processes end to end or specific areas identified to evaluate process gaps and improvement areas

• Build a strong process to manage client expectations for Externalisation charter.

• Enable strong processes, systems and capabilities to identify operational issues faster and avoid repeat occurrences.

• Build a live dashboard on performance of all metrics with auto alerts to clients and respective teams.

• Implement value stream mapping across all legs of supply chain for Externalisation process

• Identify patterns, analyze trends, assess and understand events, integrate information from teams (Operations & Central Teams) to deep dive into specific area

• Identify process bottlenecks / constraints and suggest possible solutions

• Balance the short term and long-term goals of the team while working on the project and drive right decision making and performance culture

• Lead all communication and collaboration with cross functional teams to maximize the outcome of the project

• Adhere to Company standards and policies in addition to all regulatory requirement

What youll need:

Qualification

• Bachelors / Masters Degree in Logistics/Supply Chain or related fields

• 3-6 years of Supervisory Experience

• Microsoft office Suite

Skill Set

• Problem Solving & Decision Making

• People Management & Negotiation Skills

• Stakeholder Management & Project Management

• Conflict Management

• Situational & Strategic Thinking

• Proficient Communication Skills (Verbal & Written)

• Adaptability to Change