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BriefCase

Engineer / Sr. Engineer - Service Job in Nikon India Pvt Ltd

Engineer / Sr. Engineer - Service

Nikon India Pvt Ltd 4+ weeks ago
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Job Summary
  • Responsible for in house Repairs of Digital Cameras, DSLR & LENSES, service operation function, meeting KPI Norms, Customer Satisfaction, control measures.
  • Troubleshooting, Repair & Servicing of Imaging Products in Company s own Service Centre
  • Achieving productivity by Quick Resolution of customer problem by repairing each category wisely and asap to achieve the Targets
  • Handling customer queries/escalation over telephone/personally
  • Controlling of TAT and other service parameters
  • Controlling of part consumption by precise troubleshooting & identification of faults
  • Identifying/Controlling repeat cases & making appropriate action plan to avoid the same
  • Responsible for Quality Control of Repaired products
  • Build & maintain positive customer relationship

Qualification :
Diploma/B.E. in Electronics
Experience Required :

2 to 6 Years

Vacancy :

1 Hire

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