Technical Support Engineer Job in Ngp Web Smart

Summary:

• We are looking for an experienced and self-driven Technical Support Engineer to join our team! If you are passionate about learning and gaining new skills in this field, don't miss this opportunity! The candidate must be comfortable working autonomously, this role offers General Shift .
• To be qualified for this role, A fantastic educational background, backed with high percentage of marks is definitely an added advantage.

Responsibilities:

• Diagnose and troubleshoot technical issues, including account setup.
• Track software issues through to resolution, within agreed time limits.
• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
• Ensure all issues are properly logged.
• Prioritize and manage several open issues at one time
• Document technical knowledge in the form of notes and manuals

Mandatory Skills:

• Core PHP/ Angular1 (Angular 2 will be added advantage) and above 2+ years preferred.
• Basic knowledge in HTML, CSS and Javascript
• Framework - Laravel will be a plus.
• Database - Mysql/Postgres.
• GIT - Version control tool.
• Experience with MVC framework.
• Experience consuming/ building Web services.(JSON, XML).
• Experience with Complex SQL Queries.
• Experience with Stored Procedures, Triggers, Functions, Views.

If you are interested in this position kindly forward your profile to hr@ngpwebsmart.com