Technical Support Engineer Job in Burning Glass Technologies

Technical Support Engineer

Burning Glass Technologies 4+ weeks ago

Chennai, Tamil Nadu
Not Disclosed
Full-time

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Job Summary

Technical Support Engineer

Checktronix India Pvt Ltd (A Burning Glass Technologies Company)

Job Location Chennai

Experience 2+ years

Qualifications Bachelor s degree in Computer Science or a related area is preferred

Responsibilities

Technical Support Engineer is the point person for high-value customer-facing engagements over the full customer life-cycle.
Responsible for troubleshooting, implementation, testing and escalation of reported issues and periodic maintenance
Work closely with client services team across different locations
Interact with customer s technical staffon a daily basis
Deals with technical issues, troubleshooting, systems integration and data management
Working with different teams to troubleshoot customer issues, hands-on work with our Product
Maintain focus on excellent customer support and take responsibility for delivering high quality work under stringent deadlineswitha highly professional demeanor

Requirements

Excellent written and verbal communications.
Knowledge of Windows and Linux operating systems.
Knowledge of enterprise IT systems and processes.
Excellent time management and ability to work under self-direction.
Ability to learn quickly, improvise and troubleshoot.
Knowledge of any programming/scripting language like Perl, Python, Ruby, Bash, Java, C# etc.
Knowledge of SQL queries and the install of at least one of Microsoft SQL Server, and/or Oracle Database, MySQL, DB2, and/orPostgreSQL would be an added advantage.

Salary Will commensurate with experience

To apply, please send your resume and cover letter outlining skills and relevant experience to job1808@burning-glass.com Please mention Technical Support Engineer in the subject line of the email

Experience Required :

Minimum 2 Years

Vacancy :

2 - 4 Hires