Technical Support Engineer Job in Burning Glass Technologies
Technical Support Engineer
Burning Glass Technologies
4+ weeks ago
- Chennai, Tamil Nadu
- Not Disclosed
- Full-time
- Permanent
Job Summary
Technical Support Engineer
Checktronix India Pvt Ltd (A Burning Glass Technologies Company)
Job Location Chennai
Experience 2+ years
Qualifications Bachelor s degree in Computer Science or a related area is preferred
Responsibilities
- Technical Support Engineer is the point person for high-value customer-facing engagements over the full customer life-cycle.
- Responsible for troubleshooting, implementation, testing and escalation of reported issues and periodic maintenance
- Work closely with client services team across different locations
- Interact with customer s technical staffon a daily basis
- Deals with technical issues, troubleshooting, systems integration and data management
- Working with different teams to troubleshoot customer issues, hands-on work with our Product
- Maintain focus on excellent customer support and take responsibility for delivering high quality work under stringent deadlineswitha highly professional demeanor
Requirements
- Excellent written and verbal communications.
- Knowledge of Windows and Linux operating systems.
- Knowledge of enterprise IT systems and processes.
- Excellent time management and ability to work under self-direction.
- Ability to learn quickly, improvise and troubleshoot.
- Knowledge of any programming/scripting language like Perl, Python, Ruby, Bash, Java, C# etc.
- Knowledge of SQL queries and the install of at least one of Microsoft SQL Server, and/or Oracle Database, MySQL, DB2, and/orPostgreSQL would be an added advantage.
Salary Will commensurate with experience
To apply, please send your resume and cover letter outlining skills and relevant experience to job1808@burning-glass.com Please mention Technical Support Engineer in the subject line of the email
Experience Required :
Minimum 2 Years
Vacancy :
2 - 4 Hires
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